Frequently Asked Questions About Our Super Store
How can I buy a phonecard?
You'll need to click  the 'Register'  link at the top of the page, and enter the required details. You are then ready to start shopping!
What payment methods can I use to pay for an item and how safe are they?
You can pay using a credit card - we accept VISA, MasterCard and AMEX - or with PayPal. Both methods are recommended and perfectly safe.

What is PayPal?
PayPal is a fast, easy and secure way to pay online. It enables you to pay for items without sharing your financial information with sellers.

PayPal is fully committed to protecting the privacy of all of your personal information, as well as information related to your transactions. PayPal does not share any of your personal information; it only provides the seller with the information necessary to communicate with you effectively and to successfully complete your order.

PayPal does NOT show the seller your credit card number or your account details,
To learn more go to www.paypal.com.au

How do I pay with PayPal?
To pay via PayPal you need a PayPal account. If you don't have an account with PayPal, you can sign up in less than 3 minutes! Signing up for a PayPal account is easy, and it's free. You can sign up on either the PayPal website www.paypal.com.au or here in our store.

Once you have added all the items you want to buy to your cart, you can either click on 'Proceed to Checkout' or 'Checkout with PayPal here' to complete your order. If you want to pay directly with your credit card, click on 'Proceed to Checkout'. If you want to pay with PayPal, click on 'Checkout with PayPal here'. You will be prompted to enter your PayPal account details if you already have one or to create a new account if you are new to PayPal.

When I register to the webstore, will my login details be sent to me?
Yes, you will receive an email with your login and password details.
 
What should I do if I forget my password?
If you click on the 'Log In' link at the top of the page, you'll see a link to 'Forgot your password'. Just enter in your username and a new password will be sent to you by email within a few minutes.
 
I have lost my phonecard PIN number, what should I do?
You can call customer service on 1300 668 270.
 
If I buy a phonecard, how will this be sent to me?
When you buy a phonecard online, all you need is the phonecard PIN number.  This phonecard PIN number is sent to you by email instantly.
 
Can I start making calls once I receive my phonecard PIN number?
Yes you can!
 
Can I view my orders?
Yes, just click on the 'Admin' link at the top of the page to view your orders.
 
How can I change my password?
Once you have logged in, click on the 'My Account' link at the top of the page, where you'll be able to change your password.
 
How can I change my email address?
Once you have logged in, click on the 'My Account' link at the top of the page, where you'll be able to change your email address.